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Demo

Applies to

Product: Demo · Audience: Security / Compliance reviewer

The Demo is a test environment, not a production product. Any statement about its infrastructure – including the use of external model infrastructure – applies exclusively to the Demo and must never be generalized to Cloud or Server. Do not process real personal or patient data in the Demo.

What the Demo is for

Getting to know the interface and the features before a purchase or deployment decision: chat, documents, knowledge bases, apps, connectors. It shows what basebox can do – not how a production environment is secured. To assess a production environment, read Cloud or Server.

What applies to the security assessment

Aspect Demo
Production operation No. No availability, retention or recovery commitments
Suitable for real data No. No personal, confidential or patient data
Infrastructure Separate setup, apart from the Cloud: platform at Hetzner
Models Claude via Google Vertex AI – prompts go to Google
Tenants Shared test environment; no isolated customer environment
Contractual basis basebox is a processor, with Hetzner and Google as sub-processors (DPA); no operational or availability commitments
Deletion Test data may be removed at any time without notice

What you may conclude from the Demo – and what not

You may: feature scope, usability, model behaviour, interplay of apps, knowledge bases and connectors, the administrator/user role model.

You may not: infer data flows, storage locations, encryption or response times of the production environments from the Demo. The production data flows are under Data flows, separated by Cloud and Server.

Recommendation for reviewers

  1. Use the Demo with synthetic data – invented names, public documents.
  2. Check in the Demo the behaviour you will later require in production: notice in the chat when recording is enabled, consent dialog before the first web search, private default apps.
  3. Assess security and data protection against the production environment you will use – with the pages Cloud security or Server security.

How users reach the Demo and what works there: Try the Demo.

Next step: Cloud