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Licensed to be used in conjunction with basebox, only.

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basebox Cloud

Applies to

Product: Cloud · Operation: by basebox · Audience: All

basebox Cloud is a production environment on servers that basebox operates in the noris network data center in Munich East. Your organization receives its own environment, kept apart from other customers.

basebox operates the Cloud, you administer the application

  • The servers belong to the hardware partner FAST LTA; basebox uses and operates them in the noris network data center in Munich East.
  • Each customer organization gets its own environment with its own user management. The AI model is shared; each request stays logically separated.
  • basebox backs up the environment daily and encrypted in a second data center in Germany.
  • basebox operates the platform: installation, updates, monitoring, backup.
  • You administer the application: users, groups, models, apps, connectors, instructions.
  • No customer-owned physical server is involved.

Transition phase until November 2026

Accounts created before the Cloud start run until the move in a shared environment at Hetzner in Nuremberg with AI models from Google Vertex in Frankfurt. Details: basebox Cloud (transition phase until November 2026).

A server hosted at basebox is not Cloud

  • Not a server hosted at basebox. If your organization has a server of its own that stands in the basebox data center, that is basebox Server with hosting at basebox – you share the hardware with nobody.

The Cloud fits organizations without hardware of their own

Organizations from 5 people that want to use basebox in production without procuring or operating hardware, and for whom a separate environment on servers operated by basebox meets their requirements. Billing is per person per year; 20 million tokens per person per year are included for the whole organization.

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