Skip to content

// admin

Connectors

Brief description

Connectors link basebox to external services and tools (technically: MCPs). As an administrator, you enable or disable individual connectors for your entire organization – determining which additional capabilities are available to your users.

What are connectors used for

Connectors extend basebox with functions that go beyond plain chat – such as access to a knowledge base, a web search, a calculator, or a connected specialist system. The central toggle for each connector lets you decide what's usable organization-wide.

You are granting capabilities to your users

When you enable a connector, you pass this capability on to all users in your organization. This transfers responsibility – for example, access to external services or data. Before enabling it, check whether the service is suitable and approved for your organization, and disable connectors that are no longer needed.

Where to find connectors

Open Administration → Connectors in the sidebar. Under "Connectors from us", you'll see the available connectors as tiles with:

  • the icon and name of the service
  • a short description (e.g., purpose or base URL)
  • a toggle on the right to turn the connector on or off for the organization

Managing connectors

Step by step

Enabling a connector for the organization:

  1. Open Administration → Connectors
  2. Find the desired connector in the list
  3. Set the toggle on the right of the tile to on

The connector is now available to all users in your organization.

Disabling a connector:

  1. Open Administration → Connectors
  2. Set the connector's toggle to off

The capability is thereby revoked organization-wide again.

Notes

Note

  • The toggle acts organization-wide: it enables or disables the connector for all users.
  • Some connectors are "Registered via CLI" – they were technically integrated via the command line and appear here for management.
  • Managing connectors is reserved for administrators.

Frequently asked questions

What is a connector? A connection from basebox to an external service or tool (technically referred to as an MCP) that extends basebox with additional capabilities.

What happens when I enable a connector? The capability becomes available to all users in your organization. You are thereby granting access to the respective service.

Can I disable a connector again? Yes, using the same toggle. After disabling it, the connector is no longer available to users.

What does "Registered via CLI" mean? That the connector was integrated via the command line. It then appears here in the overview and can be turned on or off like the others.