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App Approval

What is app approval?

App approval determines who has access to your apps. As an app creator or administrator, you can decide whether apps stay private, are shared with specific people, or are made available to the entire organization.

Who can manage approvals:

  • App creators (always)
  • Administrators (for all apps)

Setting up app approval

Opening the approval menu:

  1. Open "All apps" in the navigation
  2. Click the menu icon (⋮) for the desired app
  3. Select "App approval"

Open app approval

Approval dialog

Choosing an approval scope:

Private

  • Only you have access
  • Administrators can also see the app
  • When to use: Personal apps, tests, confidential content

Specific users/groups

  • Access only for selected people
  • Precise control over the user base
  • When to use: Team-specific apps, department tools

Organization

  • All users in your organization can use the app
  • Maximum reach
  • When to use: General tools, company-wide apps

Adding specific users

For "Specific users/groups":

  1. Click "Add users or groups"
  2. Search for people – Enter a name or email
  3. Select users – Mark the desired people
  4. Set the permission:
    • READ: Use the app only
    • WRITE: Use and edit the app
  5. Click "Confirm selection"
  6. Click "Save" to finalize

Add users

Understanding permissions

READ permission (use only) – allows:

  • Opening and using the app
  • Asking questions and receiving answers

Not possible: changing app settings, adding/removing documents, managing approvals.

WRITE permission (edit) – allows:

  • Everything READ allows
  • Changing the app description
  • Adding/removing documents
  • Adjusting app settings

Not possible: changing approvals and deleting the app (app creator/admin only).

Practical use cases

Department app (HR tools):

  • Approval: Specific users/groups
  • Users: HR team with WRITE, managers with READ
  • Benefit: Control over sensitive data

Customer service app:

  • Approval: Organization
  • Permission: Everyone READ, support team WRITE
  • Benefit: Broad usage, centralized maintenance

Test app:

  • Approval: Private
  • Users: Only you
  • Benefit: Safe experimentation

Group permissions

Benefits of groups:

  • Easier administration with many users
  • Automatic permissions for new group members
  • Consistent rights assignment

Example: Group "Marketing Team" with READ rights → all marketing employees automatically get access.

Frequently asked questions

Can I change approvals later? Yes, you can add/remove users or adjust permissions at any time.

What happens if I change an app from "Private" to "Organization"? All users in your organization immediately gain access to the app.

Can WRITE users delete the app? No, only the app creator and administrators can delete apps.

Can others see my private apps? No, private apps are only visible to you and administrators.

Can I limit approvals to a time period? Not currently – approvals remain active until you change them.

Best practices

Security:

  • Grant minimal permissions (READ instead of WRITE where possible)
  • Review regularly who has access
  • Keep sensitive apps private or share them very restrictively

Efficiency:

  • Use groups instead of individual users
  • Use clear naming for apps
  • Document what each app is intended for

Important notes

  • Users with WRITE rights can change app content but cannot manage approvals
  • Permissions can be inherited via groups
  • Administrators always have full access to all apps

Tip

Start with restrictive approvals and expand them as needed – it's easier to grant access than to revoke it.

Questions about app approvals or permissions? Contact support