Copyright © 2022-2026 basebox GmbH, all rights reserved.
Licensed to be used in conjunction with basebox, only.
Licensed to be used in conjunction with basebox, only.
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Use basebox
This section is for everyone who uses basebox in their daily work: chatting, processing files, querying knowledge bases, using apps. You will deliberately find no deployment details here – the interface is the same in Cloud and Server.
New here?
Begin with Signing in and the Introduction to basebox (video, 12 minutes). Terms such as knowledge base, context window or RAG are explained in the Glossary.
Topics at a glance
- Getting started – Sign in, understand the interface, first conversation, introduction video
- Chatting – Sending messages, better prompts, personalization, context window, chat history
- Files – Upload, file formats, PDFs, tables, images, speech, generating documents
- Apps – Use, create and share apps
- Knowledge bases – Use knowledge bases, check sources, understand RAG
- Connectors – Use external systems in the chat
- Account – Edit your profile, change your password
- Data & privacy – Where your data lives, deleting chat history, backing up chats
- Help & support – Contact support, solve upload problems
Do you administer an organization? Then switch to the Administration section. General information about basebox, environments and roles is under Start.
Need help? Contact support